IP Office is a highly modular IP telephone system
designed to meet the needs
of home offices, standalone businesses, and
networked branch and head offices for small and
medium enterprises. The award-winning IP Office
gives growing companies a complete solution for
telephony, messaging, networking, conferencing,
customer management, and unified communications.
IP Office is a versatile communications solution
that combines the reliability and ease of a
traditional telephony system with the applications
and advantages of an IP telephony solution. This
converged communications solution can help
businesses reduce costs, increase productivity, and
improve customer service.
At Avaya, our guiding principle is that customers
should be supported in migrating to IP telephony at
their own pace, following their own path. Our
clients can use a mix of digital, analog,IP, and
SIPtechnology and still take advantage of all the
applications that convergence provides.
IP Office addresses basic telephony needs, leverages
built-in convergence capabilities, and capitalizes
on robust unified applications to deliver
intelligent communications to your users and
customers. This small office IP phone
systemsimplifies processes, and streamlines the
information exchange within systems to create simple
and effective communication experiences.
The IP Office phone system supports a wide range of
telephones, but the Avaya 5400 Series Digital
phoneshave been specifically designed to work with
IP Office and provide small and medium enterprises
with a choice of solutions to meet business
efficiency and customer service requirements.
The IP Office 500 solutions can be expanded through
the use of expansion modules.
Avaya IP Office delivers full voice functionality
with a comprehensive set of features. The IP Office
system can be configured as a voice-only PBX, using
traditional circuit-switched lines, or as an IP
telephony server using high-speed ISDN/PRI dial-up
access and/or direct leased line connectivity and/or
The IP Office 500 communication solution can scale
up to384 telephones and 8 T1/E1 trunks.
IP Office 500
expansion modules providing a combination of up
to384 analog, digital,IP, and 3rd party
SIPtelephones, with capacity for 16 analog trunks or
8 digital trunks (192 T1/PRI channels or 240 E1
channels). Optionally, SIP trunks are also
The Avaya IP Office system includes a robust set of
tools for administration (Manager), call tracking
(SMDR), system monitoring and diagnostics (System
Status Application). There are a variety of User
Solutions designed to boost productivity regardless
of where they are located - in the office,home
telecommuter, or an on-the-go associate.
Investment protection is offered through handsets
supported by several Avaya platforms, and provides a
migration path that is forward and backwards
compatible. IP Office supports IP and digital
telephone operation, with large display desktop
phones with sophisticated screen-driven feature
access. Single button on/off control and menu driven
displays are available for selected features for
ease of use.