A
modern telecommunications system requires a substantial amount of
management and support to remain efficient and continue to meet the
needs of your company, regardless of how your business changes.
First, it is important to have a fully trained administrative
person within your company that can manage the day-to-day tasks that come up, make minor
programming changes and keep users well trained and productive.
Second, it is vital to have a relationship with your
telecommunications vendor for ongoing support. It is a mistake to believe that once a
telephone system is installed there is no need for ongoing support and maintenance
activities. There are always changes to the system as your company's telecommunications
needs change.
Additionally, if you do not have an established relationship and
support plan with a vendor, your business is vulnerable in the event that your system
begins having problems or stops working altogether. Remember, the vendor doesn't owe you
if you do not have a valid support plan in place.
H&F Communications offers a full range of services to help you
get the most out of your investment and help you maintain a well-functioning
telecommunications system. In fact, H&F Communications can be your
single-point-of-contact for all of your telecom needs.
